Welcome to our Refund and Returns Policy page. Please take a moment to carefully read and understand the terms related to refunds and returns for the digital products we offer. Since all our products are delivered exclusively in digital format, the policies governing their purchase and any potential refunds differ significantly from those for physical goods. Our goal is to ensure that you have a clear understanding of your rights and responsibilities as a buyer and to provide transparent, fair service.

Digital Products and Instant Delivery

All items available for purchase on our platform, including but not limited to PDF guides, video tutorials, Postman collections, templates, and other downloadable materials, are digital products. These products are delivered immediately upon purchase either through instant download links or direct email delivery. Because of the nature of digital goods, there is no physical product to ship, and delivery is instantaneous or near-instantaneous.

Due to this immediate access and the intangible nature of digital files, once the product has been delivered or downloaded, we cannot “take back” the product or prevent its use. This means that returns, in the traditional sense applicable to physical goods, are not possible. We encourage you to review the product descriptions, previews, and any available samples carefully before making a purchase.

Eligibility for Refunds

While we do not offer standard returns or exchanges, we are committed to customer satisfaction and recognize that sometimes issues may arise. To that end, we offer refunds under specific and limited circumstances, including but not limited to:

• Duplicate Charges: If you have been inadvertently charged more than once for the same product, please contact us promptly for resolution and a refund of the duplicate amount.
• Non-Delivery: If you did not receive access to the product due to a technical problem on our end (such as broken download links or email delivery failure), and our support team is unable to resolve this issue within a reasonable timeframe, we will process a refund upon request.
• Defective or Incomplete Products: If the digital product you received is corrupted, incomplete, or otherwise unusable, and we cannot provide a functioning replacement, you are entitled to a refund.
  

Refund Conditions and Limitations

Refund requests will not be accepted in the following situations:

• Change of Mind: Since digital products can be accessed and copied immediately, a change of mind after download is not eligible for refund.
• Technical Incompatibility: It is the buyer’s responsibility to ensure they have the necessary software, hardware, or skills to use the purchased product (e.g., PDF reader, video player). Compatibility issues do not qualify for refunds.
• Misunderstanding Product Content: We strive to provide accurate descriptions, previews, and samples of our products. Please review these carefully before purchase, as dissatisfaction with the content or misunderstanding of the product’s scope is not grounds for refund.
• Partial Use: If you have accessed, used, or distributed any portion of the product, refund eligibility may be voided.
  

How to Request a Refund

To request a refund, please contact our support team at info@omarn-tech.xyz within 7 calendar days from the date of purchase. Include the following details to expedite the process:

• Order number or receipt
• Description of the problem or reason for the refund request
• Screenshots or other evidence (e.g., error messages, broken links)

We reserve the right to review each refund request carefully. In some cases, we may ask you to confirm that you have not used or shared the product before approving the refund.

Intellectual Property and Unauthorized Use

All digital products sold through our platform are intended for personal, individual use only. Unauthorized distribution, resale, sharing, or reproduction of our materials without explicit written permission violates our terms of service and intellectual property rights.

Engaging in such unauthorized activities will result in immediate revocation of any access rights and nullifies any eligibility for refunds or support. We employ monitoring and enforcement mechanisms to protect our content and the interests of our customers.

Customer Support and Satisfaction

We are committed to ensuring your satisfaction and helping you overcome any issues that may arise. If you experience difficulties accessing your purchase, have questions about product usage, or need assistance with technical problems, please do not hesitate to contact our support team.

Our goal is to provide timely, effective support and ensure your learning journey is as smooth as possible.

Summary

• All products are digital and delivered instantly; no physical returns possible.
• Refunds granted only for duplicate charges, non-delivery, or defective products.
• No refunds for change of mind, compatibility issues, or misunderstanding product content.
• Contact support within 7 days with your order details to request a refund.
• Unauthorized sharing or redistribution is strictly prohibited.

By purchasing from us, you acknowledge and accept these terms and agree to abide by this Refund and Returns Policy.

If you have any questions about this policy or your purchase, feel free to reach out. We’re here to help and want you to have the best possible experience with our digital products!